KYC/KYB Verification
Identity verification is required to access Shiru’s full features. This guide explains the process.
What is KYC/KYB?
Section titled “What is KYC/KYB?”- KYC (Know Your Customer) — Identity verification for individual investors
- KYB (Know Your Business) — Verification for business/institutional accounts
Both are regulatory requirements to ensure platform security and compliance.
When is Verification Required?
Section titled “When is Verification Required?”Verification happens during onboarding, after email confirmation:
Sign Up → Verify Email → ★ KYC/KYB Verification → Investment Survey → DashboardChoosing Your Account Type
Section titled “Choosing Your Account Type”During onboarding, you’ll select your starter type:
| Type | For | Documents Needed |
|---|---|---|
| Individual (KYC) | Personal investors | Government ID, selfie |
| Business (KYB) | Companies, funds | Business registration, director ID |
KYC Process (Individual)
Section titled “KYC Process (Individual)”- Select “Individual” on the starter type screen
- Upload government-issued ID — passport, driver’s license, or national ID
- Take a selfie — for identity matching
- Fill in personal details — name, date of birth, address
- Submit — review begins
KYB Process (Business)
Section titled “KYB Process (Business)”- Select “Business” on the starter type screen
- Upload business documents — registration certificate, articles of incorporation
- Provide director/officer information — at least one authorized representative
- Upload director’s ID — government-issued photo ID
- Fill in business details — company name, registration number, address
- Submit — review begins
Verification Status
Section titled “Verification Status”After submission, your status will be one of:
| Status | Meaning | Action Needed |
|---|---|---|
| Pending | Documents submitted, under review | Wait for review (usually 1-3 business days) |
| Approved | Verification passed | Continue to investment survey |
| Rejected | Documents didn’t meet requirements | Resubmit with corrected documents |
| Additional Info Required | Reviewer needs more documents | Check email for specific requests |
You’ll receive email notifications when your status changes.
Tips for Faster Approval
Section titled “Tips for Faster Approval”- Use a clear, well-lit photo of your ID
- Ensure all corners of the document are visible
- Selfie should match the photo on your ID
- Business documents must be current (not expired)
- Provide complete information — partial submissions cause delays
After Verification
Section titled “After Verification”Once approved:
- You’ll be redirected to the investment survey
- Full platform features become available
- Your verification status shows as “Approved” on the dashboard